Privacy Policy

Effective Date: March 30th, 2024

Jikken LLC ("Company," "we," or "us") respects the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, and disclose your information when you use our software as a service ("Service").

1. Information We Collect

We collect two types of information:

• Personal Information: This is information that can be used to identify you as an individual. We collect personal information such as your name, email address, phone number, company name, and job title. We only collect personal information that is necessary to provide the Service or that you voluntarily provide to us.
• Non-Personal Information: This is information that cannot be used to identify you as an individual. We collect non-personal information such as your usage data (e.g., features used, frequency of use), device information (e.g., IP address, operating system, browser type), and anonymized demographic information. We collect non-personal information automatically when you use the Service.

2. How We Use Your Information

We use your information to:

Provide and improve the Service; Send you important information about the Service, including updates, security alerts, and support information; Respond to your inquiries and requests; Send you marketing communications (with your consent); Analyze how the Service is used; and Comply with legal obligations.

3. How We Share Your Information

We may share your information with third-party service providers who help us operate the Service. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which we disclose it to them.

We may also share your information with third parties in the following circumstances:

• To comply with legal obligations, such as a court order or subpoena;
• To investigate suspected fraud or other wrongdoing;
• To protect the rights, property, or safety of ourselves or others.

We will not sell or rent your personal information to third parties.

4. Data Retention

We will retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need to retain your information, we will delete it in a secure manner.

5. Your Choices

You have choices regarding your information:

• You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
• You can access and update your personal information through your Account settings.
• You can request to delete your personal information by contacting us at support@jikken.io.

6. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at support@jikken.io.

8. California Privacy Rights

If you are a California resident, you have certain rights regarding your personal information. You can learn more about these rights by visiting the California Consumer Privacy Act (CCPA) website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@jikken.io.